OBJECTIVES
This project focused on packaging design and standard operating procedures to minimize overseas shipping damage to furniture. Shipping damage was costing the company over $1.5 million dollars annually. Damage was occurring primarily during transit to international destinations. The project included research, design, and delivering documentation and processes to create a comprehensive set of guidelines for packaging furniture.
KEY ANALYSES
Research
- Conducted extensive research on industry standards and best practices for furniture packaging and shipping. Analyzed competitor packaging and evaluated other manufacturers’ techniques.
Assessment of Current Packaging
- Assessed current packaging methods, identifying recurring types of damage and root causes.
- Evaluated packaging materials, design techniques, and customer feedback to pinpoint areas for improvement. Consulted with logistics experts to understand current challenges in transit.
Design
- Worked with a team of packaging designers to create more resilient solutions.
- Recommended a two-phase approach: first, adjust placement of existing materials (foam, corrugated, plastic) and then test sustainable options like honeycomb corrugated.
Documentation and Guidelines
- Developed a detailed packaging guidelines document covering materials, design, and procedures. Created visual aids and instructions tailored to various furniture types and fragility levels.
- Collaborated with cross-functional teams to ensure all perspectives were integrated.
RESULTS
Furniture Packaging Guidelines Document
- Comprehensive instructions on packaging materials, padding, bracing, and labeling, with visuals to support implementation.
Cost & Efficiency Gains
- Streamlined packaging processes reduced time and labor, minimized shipping damage, and cut financial losses tied to damaged products and insurance claims.